Director Infrastructure & Deployment (+Interim CTO)

About your e180 team

At e180, one of our core values is learning (“Be a knowledge gardener”). We cultivate human potential by enabling our people to learn from one another. We love to create rewarding learning experiences for our employees, clients, and our community and want to increase the impact of collaborative learning around the world. We have invented Braindate, our flagship product, which helps people around the world connect with each other and share their knowledge.

Your role

You’ll be in charge of the security, fiability, and performance of all the Braindate technological aspects (strategic, tactical, and operational), including development and infrastructure, more precisely:

• Deployment: With your QA team, reviewing/accepting/approving the code quality before every release, and be responsible for releasing every feature/improvement/bug fixes, and hotfixes, usually once per month (2 sprints)
• Infrastructure: Identify opportunities and weaknesses in the platform architecture, as well as implement infrastructure management best practices, to eventually sustain up to 1’000’000 daily users;
• Security: With our Security expert and external third parties, be responsible for all the security aspects within the company, including SOC2 compliance and certification;
• Accessibility: With our external advisors, guide the team in the implementation and maintenance of WCAG 2.1 standards;
• Data analytics: With our product leads, implement data analytics needed to track and improve the user/client experience on our platforms;
• API and Integration: With the integration team, develop, document, and maintain an open API that would serve as the link with different tech partners (including, not limited to, third-party event apps, HubSpot, Quickbooks, etc.) while making it accessible within our client interface (BOS: Braindate Organizer Space).
• Internal team support: Your team support the other internal teams (mostly the experience and sales team) with all the technical aspects of their jobs and questions, including requests from clients, bugs, and office requests (ex: office internet connection)
• Artificial intelligence: Lead our AI projects (with a third party) and the applications for grants;
• R&D: Be involved in documentation and procedures required to obtain our governmental grants and tax credits;
• Management tasks: Managing, supporting, and training the internal and external teams, setting objectives, following their performance, doing one-on-one weekly meetings, and all other team management aspects.

You will work in close collaboration with the CTO and you will need to replace him temporarily when needed (already planned: 12 weeks during his paternity leave). 

Do you consider yourself to be the right person to do this role? – We can’t wait to meet you! 

Your teams

You will lead the projects, tasks, and responsibilities of a team of 5 wonderful human beings:

• 2 x Integration Specialists;
• 2 x QA Analyst;
• 1 x Security Expert;

In the interim: Additional 2 teams:

• 2 x Product Owners;
• 2 x Product Designers;
• 8 x Devs (front end + back end), in 2 teams of 4 teammates each;

A great team that accomplishes great things with a significant impact on our clients and our team. Are you looking forward to meeting them? – You will be welcomed here with open arms!

Core skills: 

You should always have a mindset of automation, making our teams and clients autonomous in building the perfect Braindate Experience within the BOS (Braindate Organizer Space), centralizing, standardizing, optimizing, integrating, etc. 

Do you like to do everything that will make the life of everyone in your team easier! – That’s exactly the mindset we’re looking for! 

• Good communication skills (preferably bilingual: English and French) 
• Good management skills (leading a team, setting goals and standards, training, …)
• Efficient use of Python or equivalent programming experience;
• Server infrastructure in the context of a fast-moving company;
• SOC2 implementation and other security compliance assessments;
• Accessibility WCAG 2.1 standards (supported by a third party);
• Experience with integrations and APIs;
• Knowledge of AI to be the first point of contact and lead AI projects (with third parties);

Some extra qualities that will set you apart:

Do you have these experiences & qualities? – You’re just the person we’re looking for! 

• Experience (18 months and more) in an equivalent position;
• Experience as DevOps (or equivalent) and with Terraform (or similar) is a plus;
• Familiarity with a broad portfolio of AWS infrastructure tools (EBS, S3, EC2, Elastic IP, Route 53, VPC) and experience with cloud infrastructure management and automation technologies (Chef, Puppet);
• Possess a strong grasp of automation tools;
• Positive attitude with a strong interest in technological innovation;
• Interest and involvement in our core mission;
• Desire to participate in team code reviews and enforce quality standards

About e180

e180 was founded as a social enterprise, and today, e180 is a certified (and award-winning!) B Corporation. This means that we’ve made a public commitment to leveraging our business to make a measurable difference in the world. Our flagship product, Braindate, has evolved over the years, but our mission remains the same: unlocking human greatness by helping people learn from one another.

Why you’ll love it here

We are value-driven.

Both our work and our company culture are rooted in a set of key beliefs and commitments that we came up with and revisit together. Our values influence everything from our decision-making processes to the ways in which we celebrate one another. Here are the values that drive us: 

• Be a knowledge gardener: 
  • Share knowledge, grow through learning, and plant the seeds of human greatness.
• Inspire collaboration: 
  • Bring your creative brainpower and change lives. Let’s make a difference together.
• Be fearless:
  • Be audacious and autonomous, trust uncertainty, forge your own path, and embrace the journey.
• Lead with love:
  • Be kind to yourself and others, and create conditions where everyone can succeed through diversity, equity, and inclusion.

We are embracing diversity and we have created an inclusive environment for everyone

Our commitment to diversity means propelling it. As a certified B Corporation in the world of technology, we believe that it’s our responsibility to actively foster a welcoming environment for those who might not feel included or represented elsewhere in this sector. As such, we strongly encourage applicants from diverse racial and ethnic backgrounds, national origins, religions, sexual orientations, gender identities, and abilities to apply.

Our team’s well-being and growth are a top priority.

We designed our environment to prioritize our team’s happiness and health—from our rituals (like our monthly game nights, regular celebrations, and bi-annual company-wide retreats) to our space (a bright, plant-filled office in the heart of Montreal’s Mile End) to the healthcare that we offer to all employees.

You’ll get to learn. 

Each team member gets to choose a personal Learning Quest to pursue. You’ll receive a budget, personal support, and ample time (100 hours a year) to explore your Quest. 

You’re in charge of your time—and where you spend it. 

We encourage you to self-manage your work schedule to best accommodate your life and commitments. Remote work is also an option for all team members. 

You’ll get to travel. 

Paris, Doha, Berlin – we’ve activated Braindate at iconic events all over the world. Once it’s safe, our team will have the opportunity to travel to support and experience the impact of Braindate productions across the globe. 

The great benefits that set us apart: 

e180 wants to offer the best conditions, the best environment, the best benefits in addition to the salary. While doing meaningful work is rewarding in itself, we also offer the following programs and benefits to all our full-time employees:

• Unmeasured Vacation: We encourage a good work-life balance.  We offer a vacation policy that allows you to be away when you need it and independently manage the impact your absence may have on your team, clients, projects, and company goals. 
• Insurance: Health care benefits are available to all employees.
  • We also provide a health management account of $ 500 / year which could be allocated for what you want (massage, dental, gym, etc.)
• Potential annual bonuses based on business results; 
• Remote workspace improvement refund;
• Learn Quest Program ($1000);
• Refund of subscription to a physical activity program;
• RRSP with additional tax credit (Québec residents only);
• Benefits programs:
  • Bring Your Own Device (BYOD) Premium;
  • Home Internet Connection Premium;
  • Public transit/bixi bonus (to come)
• Financing programs:
  • Computer Purchase;
  • Remote workspace improvement;

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Our commitment to diversity means propelling it. As a certified B Corporation in the world of technology, we believe that it’s our responsibility to actively foster a welcoming environment for those who might not feel included or represented elsewhere in this sector. As such, we strongly encourage applicants from diverse racial and ethnic backgrounds, national origins, religions, sexual orientations, gender identities, and abilities to apply.