Sales Account Manager – Europe

About your team

Your e180 team:

At e180, one of our core values is learning (“Be a knowledge gardener”). We cultivate human potential by enabling our people to learn from one another. We love to create rewarding learning experiences for our employees, clients and our community and want to increase the impact of collaborative learning around the world. We have invented Braindate, our flagship product, which helps people around the world connect with each other and share their knowledge.

Your department:

We’re not your typical sales team. That’s because e180 was founded as a social enterprise, and today, e180 is a certified (and award-winning!) B Corporation. This means that we’ve made a public commitment to leveraging our business to make a measurable difference in the world. Our flagship product, Braindate, has evolved over the years, but our mission remains the same: to transform the way that humans learn. The sales team’s pivotal role is to find and close the right clients and partners to help us do just that.

Your team’s rituals and ways of working together

The European team is highly collaborative: we work closely with every team at e180 (Marketing, Experience, Product, Customer Success, Development).

The European team’s meetings are a platform for discussing difficult strategic questions. We value transparency, fluid communication and openness to unexpected collaborations. e180 is ambitious and developing rapidly; the Sales team member must follow the pace.

The Sales role demands agility and adaptability while new avenues and business sectors perpetually unfold. We’re often remote-friendly, given that e180 is developing internationally, and we are looking for someone who is open to traveling to meet clients face-to-face when it will be possible.

Your Role:

Your role will revolve around searching and qualifying new clients as well as nurturing long-term relationships with our existing partners. You’ll do this by educating our potential clients about Braindate, and exploring new collaborations through onsite business development. Then you’ll qualify the fit, both in terms of budget and human resources, as well as culture.

As an Account Manager, your biggest challenge will be to find and communicate to our potential clients how Braindate and other e180 services meet a growing range of real business needs. You’ll identify client needs, and work with our e180 team to respond with actionable solutions. Finally, you’ll be closing deals as the qualification process bears fruit, and you’ll nurture that new partnership over time.

Tasks may include:

Maintain a close relationship with new and existing clients:

• Know the assigned clients inside and out and fully understand their use of our services, their objectives and their brand image;
• Frequently check in with them to discuss needs, concerns, and satisfaction;
• Be the first point of contact if questions or issues arise regarding the service;
• Sell clients additional services aligned with e180’s new offers.

Handle Contracts:

• Negotiate terms such as price and delivery;
• Use the appropriate paperwork when accounts come up for renewal to ensure mutually satisfying arrangements;
• Collaborate with other departments to ensure e180’s offer is in line with customer requests;
• Network with Potential Clients executives to generate new accounts and business.

Some extra qualities that will set you apart:

• Do you have experience in the event industry/have experience working with agencies and/or the impact sector? Great, it is a strong asset!
• Do you speak multiple languages?
• Are you open to travel?
• Do you have an educational background in Sales Management and Business Development Management? Good, this is what we are looking for!
• Do you have significant experience in international business development, sales or even fundraising? In your position, that will be essential!
• Do you have the ability to work autonomously while eager to contribute to team goals? Awesome, we can’t wait to work together!
• Are you eager to build relationships with clients and serve their needs? That’ll be a huge plus!
• Are you driven by challenges and result oriented? You will have a significant impact at e180!
• Do you have a real desire to learn and grow? You’ll fit right in!

You’ll have the opportunity to further your knowledge about:

• Client account acquisition, management and growth;
• Using business as a force for good;
• Collaborative learning in action;
• Event design and participant experience;
• Growth and scaling business strategy;
• Your own self-directed learning goals!

About e180:

e180 was founded as a social enterprise, and today, e180 is a certified (and award-winning!) B Corporation. This means that we’ve made a public commitment to leveraging our business to make a measurable difference in the world. Our flagship product, Braindate, has evolved over the years, but our mission remains the same: unlocking human greatness by helping people learn from one another.

Why you’ll love it here

We are value-driven.

Both our work and our company culture are rooted in a set of key beliefs and commitments that we came up with and revisit together. Our values influence everything from our decision-making processes to the ways in which we celebrate one another. Here are the values that drive us:

• Be a knowledge gardener:
  • Share knowledge, grow through learning, and plant the seeds of human greatness.
• Inspire collaboration:
  • Bring your creative brain power and change lives. Let’s make a difference together.
• Be fearless:
  • Be audacious and autonomous, trust uncertainty, forge your own path, and embrace the journey.
• Lead with love:
  • Be kind to yourself and others, and create conditions where everyone can succeed through diversity, equity and inclusion.

We are embracing diversity and we have created an inclusive environment

Our commitment to diversity means propelling it. As a certified B Corporation in the world of technology, we believe that it’s our responsibility to actively foster a welcoming environment for those who might not feel included or represented elsewhere in this sector. As such, we strongly encourage applicants from diverse racial and ethnic backgrounds, national origins, religions, sexual orientations, gender identities, and abilities to apply.

Our team’s well-being and growth is a top priority.

We designed our environment to prioritize our team’s happiness and health—from our rituals (like our monthly game nights, regular celebrations, and bi-annual company-wide retreats) to our space (a bright, plant-filled office in the heart of Montreal’s Mile End) to the healthcare that we offer to all employees.

You’ll get to learn.

Each team member gets to choose a personal Learning Quest to pursue. You’ll receive a budget, personal support, and ample time (100 hours a year) to explore your Quest.

You’re in charge of your time—and where you spend it.

We encourage you to self-manage your work schedule to best accommodate your life and commitments. Remote work is also an option for all team members.

You’ll get to travel.

Paris, Doha, Berlin – we’ve activated Braindate at iconic events all over the world. Once it’s safe, our team will have the opportunity to travel to support and experience the impact of Braindate productions across the globe.

The great benefits that set us apart:

e180 wants to offer the best conditions, the best environment, the best benefits in addition to the salary. While doing meaningful work is rewarding in itself, we also offer the following programs and benefits to all our full-time employees:

• Unmeasured Vacation: We encourage a good work-life balance. We offer a vacation policy that allows you to be away when you need it and independently manage the impact your absence may have on your team, clients, projects and company goals.
• Insurance: Health care benefits are available to all employees.
• We also provide a health management account which could be allocated for whatever you want (massage, dental, gym, etc.)
• Potential annual bonuses based on business results;
• Remote workspace improvement refund;
• Learning Quest Program to finance you personal learning objectives;
• Other Benefits programs:
• Bring Your Own Device (BYOD) Premium;
• Home Internet Connection Premium
  • Public transit/bike bonus
• Financing programs:
  • Computer Purchase;
  • Remote workspace improvement;

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Our commitment to diversity means propelling it. As a certified B Corporation in the world of technology, we believe that it’s our responsibility to actively foster a welcoming environment for those who might not feel included or represented elsewhere in this sector. As such, we strongly encourage applicants from diverse racial and ethnic backgrounds, national origins, religions, sexual orientations, gender identities, and abilities to apply.